Commercial Management
High quality services in the fields of Commercial Management
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Our Management Centre operates within the Company's framework of values and in line with our quality and safety standards, while at the same time ensuring that a dedicated and highly professional team manages assigned vessels to the full satisfaction of our customers.
Our Ship Management Centre employ a highly qualified, trained and experienced local workforce who can assist customers quickly and professionally with their individual requirements. Customers can be assured that our of Ship Management Centre operate to equally high standards, ensuring that they receive the same quality of service irrespective of which location they contact.
With a fleet of around 600 vessels under full and crew management, Searock Agency offers excellent career opportunities and steady employment for professional, capable and ambitious people onboard and onshore.
Our rigorous but fair selection procedures, periodic appraisals, performance-based incentives, timely payments and opportunities for development all play a crucial role in maintaining an excellent pool of dedicated seafarers and office personnel around the world.
Training is one of the key pillars within Searock Agency in ensuring that our service exceeds the expectations of our customers and that ships under our management perform to the highest standards.
We continuously invest in training and career development of our staff on board and ashore.
Searock Agency has its own state of the art Maritime Training Centre, located in Venezuela. Our training philosophy is to ensure that all personnel employed by Searock Agency are trained to be fully competent in the duties they perform and prepared for the next step in their careers. Our quality training system, based on continuous professional development, comprises a progressive mix of theoretical and practical training. Simulators, workshops and facilitated discussions all play their part in our blended learning approach, which is delivered both ashore and on board.
Land-based training replicates the on board environment that seafarers encounter during their duties, including gas and safety management courses and practical sessions on advanced bridge, cargo handling, engine and LNG simulators based on the latest technologies.
As a responsible employer in the marine industry, Searock Agency is committed to the future development of seafarers and has an extensive cadet sponsorship programme in place. Searock Agency recruits cadets from selected and approved maritime academies all over the world.
Subject to acceptable performance, the company financially supports their studies and provides them with extensive training onboard diverse vessel types, providing a holistic maritime training experience.
Contact one of Searock Agency training centres from below for further information and available courses.
Established in 1990 in Venezuela, Searock Agency provides ship owners with a comprehensive range of high quality services in the fields of Commercial Management, Competitive Chartering and Sale and Purchase for vessels trading worldwide. Its absolute commitment to delivering high quality service is the major factor behind the Company’s success in becoming a leading service provider in the industry.
The managed fleet includes container vessels, bulk carriers, LPG carriers, chemical/ product tankers and crude oil tankers.
Searock Agency holds the sole responsibility for the day-to-day commercial management in a prompt and cost effective manner.
Searock Agency's competitive areas of expertise focus on negotiating and concluding periodic charters for vessels of all types. The continuous analysis of market trends and close watch on emerging opportunities in a rapidly changing environment allow it to offer up-to-date advice to customers.
Activities in the Sale and Purchase market consist of broking services for the sale and purchase of second-hand vessels, as well as the placement of newbuilding contracts with shipyards.
Searock Agency Shipmanagement offers a range of corporate and financial management services including:
With over 12,000 seafarers on board at any given time, Searock Agency maintains one of the largest pools of highly qualified, motivated and dedicated seafarers, who are equipped to meet the demanding requirements of their roles and are fully supported by 1,500 shore based personnel.
Our wholly-owned network of Crew Service Centre allows us to maintain close contact with our seafarers, to manage the recruitment and manning process as efficiently as possible and to achieve high retention rate.
We use stringent search and selection methods to ensure that our employees not only have the required professional qualifications, but also the required personality and language skills. In addition, we are fully committed to the professional development and education of all staff.
Structured training and development programmes ensure that crew skills and knowledge are continuously updated in line with changing legislation and industry demands.
MariApps Marine Solutions is an enterprise digital solutions company offering state of the art software applications for the marine industry. MariApps can bring to any ship owner/ship manager key knowledge and expertise that will help the company to excel in today’s competitive and demanding environment. Its flagship product PAL, built with the latest Microsoft technology, is a fully web based enterprise resource planning software for ship managers and ship owners providing access to all data and reports in one place enabling companies achieve better performance and profitability. MariApps is committed to the development of the best software applications for the marine industry with continual investment aimed at facilitating the digitalization transformation.
MariApps is headquartered in Singapore, with regional offices in India, Germany and Cyprus and a software development centre in Kochi and Mumbai India, with more than 300 employees.
Some of the key advantages of MariApps include:
With an emphasis on seafarer health and welfare, Seachef provides comprehensive onboard housekeeping and catering capabilities through highly trained chefs with versatile culinary skills.
Starting with a modest fleet in 1990, Seachef today caters to the tastes and food preferences of over 40 nationalities onboard over 400 vessels and continues to grow.
An ISO 9001:2015 certified organisation, Seachef has:
Proprietary software enables automated budgeting, diet control, menu selection and ordering of ingredients. Together with rigorous selection of high quality suppliers and a focus on continuous improvement, services are offered in the most palatable, nutritious and hygienic manner.
Searock Agency provides comprehensive Insurance services tailored to meet ship owners’ needs and focused on protecting customers’ best interests at all times.
We have a trusted reputation and extensive experience in the insurance market with strong and long-term relationships built over the years with P&I Clubs, Underwriters and Adjusters, allowing us to offer customers the benefit of competitive terms with a wide scope of coverage in all aspects of marine insurance.
The Insurance team of Searock Agency consists of experienced personnel, capable to manage and handle all types of claims from the very beginning an incident occurs to the final settlement, taking a lot of pressure off from ship owners. Our close relationship with top rated insurers enables us to discuss about each claim, ensuring the best solution is provided to each customer.
Searock Agency offers customers competitive premium rates for the following marine risks:
Hanseatic Maritime Advisory Services (HMAS) is an established worldwide network consisting of qualified, experienced and skilled professionals at Searock Agency, able to deal with a variety of shipping requirements and offer cost-competitive and comprehensive advisory services to all stakeholders within the shipping industry.
HMAS provides the following maritime solutions to customers in the shipping industry, with the aim to add more value:
Waypoint Port Services is a modern and ambitious port agency that combines the energetic spirit of a young company and the practical, down to earth reliability of its experienced Executives.
Serving over 7,000 port calls per year and operating in 25 countries globally, through fully owned offices and partnerships, Waypoint Port Services strives to be the first choice in Port Agency and Bunkering for its customers by delivering:
GP General Procurement Company Limited (GenPro) provides the most competitive terms and conditions in the procurement of a wide range of maritime products, consumables and services, while ensuring product quality and service
Through:
Eurasia Travel Network, the Seafarer & Corporate Travel capability of Searock Agency currently services the crew travel needs of over 700 vessels, as well as corporate travel needs of numerous international clients.
With an in-depth understanding of maritime and corporate travel requirements, including efficient management of challenging crew changes and last minute bookings, Eurasia’s global network of IATA approved offices provide 24-hour travel and prompt ticketing support at the most competitive rates wherever and whenever needed with first-class major carriers.
Searock Agency Shipmanagement operates all managed vessels in the safest and most efficient manner possible in order to meet the requirements of shipowners, flag states, port states, class societies, charterers and other stakeholders in full compliance with the International Safety Management Code.
We focus on maximising availability and loss prevention through:
Technical Superintendents are each allocated a group of three to five vessels and are responsible for monitoring the vessels' condition and all aspects of their performance and operation, including:
Established relationships with first-class suppliers, service providers, shipyards and workshops ensure that our customers consistently receive reliable and high-quality, cost competitive services cost.
Our highly qualified and capable Marine Commercial Operations teams closely monitor the commercial performance of managed vessels and manage the commercial risks faced by our customers in the course of employment of their vessels.
To provide an efficient representation in the maritime sector driven under the highest standards of quality, achieving the customer satisfaction by exceeding their expectations through continuous improvement of our human resources, products and services into the current market
Being as the leader and benchmark company at national and international levels in the field of maritime services, implementing a quality management under the proposed regulations ISO 9001:2015 to sustain and strengthen growth and adaptation to the newest needs that might come across in the upcoming market.
The main objetive of Searock Agency, C.A is to be recognized, and keep the leadership being benchmark company at all levels Nationally and Internationally in the sector of maritime services, by providing a complete coverage for ship's owner and charters all around the world, innovating and implementing new plans Transparency and ready access to vessel-agency through proprietary 'SeaRock' software which allow a fastest response action to our clients as well as to take advantage and position ourselves as a trustable and wellstructured company into the market through the years.